Cancellation and Refund Policy
Understanding our cancellation and refund policy is essential for every traveler. We aim to offer transparent guidelines to ensure peace of mind. Please review our policy below to familiarize yourself with the key details related to cancellations and refunds.
Cancellation Policy and Process
We understand plans can change. Our cancellation policy is designed to be clear and straightforward. Below, you’ll find the terms under which cancellations are accepted, and the steps to initiate the process. We aim to make this as smooth as possible for you.
Understanding Our Refund Process
Our refund process is designed to be straightforward and transparent. If your travel plans change, you can request a refund within 30 days of your booking. Please ensure that the cancellation is made according to our stated terms. Once your request is processed, refunds typically take up to 7 business days to reflect in your account. We prioritize your satisfaction and work diligently to address any concerns you may have.
Common Questions
Here are some frequently asked questions.
You can cancel your reservation for a full refund up to 24 hours before your scheduled check-in. Please ensure to review your booking details for specifics regarding your reservation.
Refunds are generally processed within 5-7 business days after the cancellation has been confirmed. The funds will be returned to your original payment method.
There are no cancellation fees if you cancel within our specified timeframe. Be sure to check your confirmation for any unique conditions.
Yes, you can modify your booking details as long as it’s done before the cancellation period ends. Contact our customer service for assistance.
If your event is canceled, please reach out to us directly. We can assist with adjusting your accommodation arrangements accordingly.
Need more assistance?
If you have any other questions or need further assistance, please feel free to reach out to our customer support team. We’re here to help you every step of the way.
Need assistance? We’re here to help!
If you have any questions or need support, don’t hesitate to reach out. Our dedicated team is here to provide the assistance you need with booking your stay or finding suitable options for your business trip. We value your experience and want to ensure it’s as smooth as possible.